Knowledgebase

Downloading Your Ebook

When you purchase an ebook from us you will usually be forwarded after payment to a download page with download buttons for your purchase plus any free bonuses if any. The download links in this page will have a time limit of 24 hrs after which they will expire and no longer work. There is also a download limit of three downloads per product after which the button will be replaced with the word LIMIT.

You will also receive an email containing your purchase details and a download link to the same downloads page mentioned above. If you do not receive this email please check your spam folder, if you still can't find it please click here to contact support and submit a support ticket.

Pending And Uncleared Payments

If your payment has not yet cleared, you will not be able to download your products until the payment has cleared in full. Once your payment has cleared you will receive an email informing you that the payment is complete and your products are released for download.

If for any reason you were unable to download the product before expiry then please log into your customer account here , your user name is your Paypal email address and your pasword is your Paypal receipt/transaction id number, click on support in the menu bar and submit a support request ticket on the support ticket tab and we will reset the timer so that you can downloaded all products.